Voice control of the whole app
Speak, and the app does it — on any tab, with no chat, no typing, no menus.
Handled — AI CRM for appliance repair
The AI CRM that runs your service business while you fix things.
A call comes in while your hands are in a washer. The part you need is not on the van. The paperwork waits until night. Handled was built for that day — by a repairman, for repairmen. Max, the AI agent inside it, takes the calls, runs the schedule, keeps the van stock, finds the part and writes the invoice. You just repair.
Free pilot for the first ~10 companies, ~2 weeks. Price TBA.
Handled is an AI CRM built for appliance repair. Max, the AI agent inside it, takes orders, runs the schedule, keeps the van stock, finds parts and diagnoses from real manuals — and the technician just repairs.
Everything Max does for you
Eight things that make Handled different. Each one is built into the same app, run by the same agent.
Max runs your CRM
Max is the office: it takes orders, runs the schedule, writes invoices and talks to clients.
Inventory that manages itself
Max knows what is on your van, writes off parts when a job closes, and tells you what to buy.
Parts search and ordering
Max searches stores with retail and wholesale prices, and drafts the order for you to approve.
Diagnostics from real manuals
Every answer is marked confirmed or unconfirmed. Photograph a part and Max finds the part number.
A client card that grows itself
Photograph a model number and the appliance is in the card. When a client calls, Max records it and adds it.
Payments, booking & portal
Payments, online booking, a client portal and QuickBooks sync — all in one place.
What is live, and what is next
The Roadmap is the honest status page: what works today and what is next.
Max has its own knowledge — it doesn't search the web
Most AI answers a question by searching the internet and stitching together what it finds. Max does not. It works from its own knowledge bases, built on real service manuals — 386 diagnostic cards, with the exact numbers a diagnosis turns on. And it keeps learning: the knowledge bases grow as more manuals and diagnostic cases are added.
Every diagnostics answer carries a label — confirmed, from a manual with exact numbers and a source, or unconfirmed, an idea to verify by measurement. So you know what is a fact and what is a guess, on every answer.
How Max works
Three steps, on every job. No new workflow to learn — Max fits the way a technician already works.
You speak or photograph
Say what you need, or photograph a part, a nameplate or a model number. Hands busy, driving, under a sink — it still works.
Max does it
Max books the job, updates the schedule, writes the invoice, checks the van stock, searches for the part or looks up the manual.
You approve
Nothing is ordered, sent or charged without you. Orders are drafts for your confirmation; invoices go out when you say so.
App screenshot — to be added
Max at work: a voice command books a job, checks van stock and drafts the invoice — in one place.
Who Handled is for
Handled is built for appliance repair — the trade it was made in. The parts inventory, the CRM and Max all grew out of real repair work. Other trades — HVAC, plumbing, electrical, cleaning — come next, as Handled grows. Right now, if you repair appliances, this is your CRM.
If you are the technician, the dispatcher, the bookkeeper and the person who answers the phone, Handled is made for you. Max takes the office work; you take the repair.
Why Handled
Three things no competitor was found to offer, checked 2026-11-11:
- Voice control of the whole app — not voice for one feature, but speak-and-the-app-does-it on any tab.
- Diagnostics from real service manuals, with every answer marked confirmed or unconfirmed — Max works from its own knowledge bases, not a web search, and keeps learning.
- A client card that grows itself — from a photographed model number and from recorded calls, with no manual entry.
See the fair comparisons: Handled vs Workiz, Handled vs Housecall Pro, Handled vs Jobber, Handled vs ServiceTitan.
How Handled compares
The short version, with prices and features checked 2026-11-11 on the vendors' own pages:
| Handled | Housecall Pro | Jobber | Workiz | |
|---|---|---|---|---|
| Price | TBA — free pilot first | $59–$299/mo (annual billing) | $29–$399/mo (annual billing) | Not published |
| Free trial | Free pilot, ~2 weeks | 14 days | 14 days | 7 days |
| Voice control of the app | Yes — the whole app, any tab | No — AI answers calls | Field tasks in the mobile app | No — AI answers calls |
| Diagnostics from manuals | Yes — confirmed/unconfirmed labels | Not found | Not found | Not found |
| Photo part ID | Yes | Not found | Not found | Not found |
| Van-stock inventory | Yes — Max controls it | No native stock tracking | No van-stock module | Top tier only |
| Parts search across stores | Yes — retail + wholesale prices | Not found | Home Depot lookup for quoting only | Not found |
| Client card that grows itself | Yes | Manual records | Manual records | Manual equipment tracking |
| Reserve with Google | Yes | Yes | Not verified | Yes |
Prices and features checked 2026-11-11. Workiz publishes no prices. Handled's price is not decided yet.
Try Handled in the free pilot
The first ~10 companies use Handled free for ~2 weeks. Price TBA — announced when the Reserve with Google button works.
Questions, answered briefly
Handled is an AI CRM for small service businesses, built for appliance repair first. Max, the AI agent inside Handled, takes orders, runs the schedule, writes invoices and talks to clients — the technician just repairs.
The price is not decided yet. The first ~10 companies join a free pilot for ~2 weeks. The price will be announced when the Reserve with Google button works.
You speak, and the app does it — on any tab, with no chat and no typing. You can book a job, check the schedule, find a part or write an invoice by voice.
No. Max has its own knowledge bases, built on real service manuals, and it keeps learning. It does not search the web for answers — it answers from what it knows, and marks every diagnostics answer confirmed or unconfirmed.
The Roadmap page is the single source of truth for what works today and what is next. See the Handled Roadmap.
Read the full FAQ → · Pricing — free pilot, price TBA →