Handled — AI CRM
Handled vs Jobber.
Jobber is the most transparently priced of the big four, and its AI Voice is the nearest thing to Handled's voice control. The difference is scope: Jobber's voice covers field tasks; Handled's voice runs the whole app.
Handled is an AI CRM for small service businesses. Against Jobber, its edges are voice control of the whole app, diagnostics from real manuals, and a client card that grows itself.
The short verdict
Jobber is the easiest of the four to adopt and the cheapest to start: published prices from $29 a month, a 14-day trial, and AI included on all plans. Its AI Voice is genuinely good and genuinely close to Handled — the nearest any competitor comes. Handled's case is scope: Jobber's voice is for field tasks in the mobile app; Handled's voice runs the whole app on any tab. Jobber also has no van-stock inventory, no cross-store parts search, no diagnostics from manuals and no photo part ID.
Side by side
| Capability | Handled | Competitor |
|---|---|---|
| Scheduling / dispatch | Yes — Max runs the schedule; voice booking on any tab. | Yes — flexible real-time scheduling, drag-and-drop, route optimisation, GPS tracking. |
| Invoicing / payments | Yes — Max writes invoices; payments inside the app. | Yes — invoices, batch invoicing and automated reminders; online card 2.9% + 30¢, Tap to Pay 2.7% + 30¢, bank (ACH) 1%, instant payout +1% extra. |
| CRM / client communication | Yes — Max takes orders and talks to clients; the client card grows itself. | Yes — customer management, client hub, automated reminders and “on my way” texts; two-way text messaging on Grow and above. |
| Inventory / parts (van stock) | Yes — Max knows what is on the van, writes off parts on job close, suggests what to buy. | No van-stock inventory module was found. Jobber tracks material costs per job and has a Home Depot price and availability lookup for quoting. |
| Parts search / ordering across stores | Yes — Max searches stores with retail and wholesale prices; the order is a draft for your approval. | Not found as a cross-store search. The Home Depot lookup is retail-only, Home Depot-only, for quoting — no wholesale prices, no ordering. |
| Diagnostics from manuals | Yes — from real service manuals, every answer marked confirmed or unconfirmed. | Not found. |
| Photo part ID | Yes — photograph a part or a nameplate; Max finds the part number. | Not found. |
| Client card | Grows itself — photographed model numbers and recorded calls are added by Max. | Manual — client records, job history and notes, built by manual entry. |
| Voice control of the app | Yes — the whole app, on any tab. Speak, and the app does it. | Partial — AI Voice is hands-free quotes, schedules, messages and notes in the mobile app. It is voice for field tasks, not voice control of the whole app. |
| QuickBooks sync | Yes — QuickBooks sync inside Handled. | Yes — QuickBooks Online and Xero sync from the Connect plan (not on Core). Sync is one-way, Jobber to QuickBooks, for new connections. |
| Online booking | Yes — online booking into the schedule. | Yes — on every plan; customers book online and Jobber schedules the job automatically. |
| Reserve with Google | Yes — included in Handled. | Not verified — the vendor page says “Get discovered in Google AI Mode and booked online through Jobber”, which is Google AI Mode booking, not a Reserve with Google button. No Reserve with Google listing was found on the vendor pages checked. |
| Client portal | Yes — client portal included. | Yes — client hub: clients approve quotes, check appointments and pay invoices. |
| Mobile app | iOS (TestFlight) — see the Roadmap for status. | Yes — iOS and Android mobile apps on every plan. |
| AI receptionist / call answering | Sofia, AI answering of calls — see the Roadmap for status. | Yes — Jobber Receptionist, an add-on at $29/month including 30 conversations, then $0.79 per additional conversation; included with unlimited usage on the Plus plan. It provides 24/7 service over call or text and books jobs into the calendar. |
Where Handled is different
- Voice control of the whole app — Jobber's AI Voice covers field tasks in the mobile app; Handled's voice runs the whole app, on any tab. The scope difference, stated fairly, is the point.
- Van inventory — Jobber has no van-stock module. Its Home Depot lookup is a price check for quoting, not stock control.
- Parts search across stores with retail and wholesale prices, and draft orders — Jobber's lookup is retail-only and Home Depot-only, with no ordering.
- Diagnostics from real manuals, with confirmed/unconfirmed labels, and photo part ID — nothing comparable was found at Jobber.
- Client card that grows itself — Jobber's records are built by manual entry.
Where the competitor is strong
- Price transparency: the cheapest entry point of the four, with every plan and billing option published.
- AI Voice — the nearest thing to Handled's voice control, and genuinely hands-free for field tasks.
- AI included on all plans, including AI Chat, auto-draft quotes and AI-generated reports.
- A client hub, quote add-ons, job costing, and a Home Depot catalog lookup for quoting — practical tools for a small shop.
Price
| Plan | 1 user — billed annually (per month) | 1 user — monthly, no commitment |
|---|---|---|
| Core | $29/mo | $49/mo |
| Connect | $99/mo | $139/mo |
| Grow | $149/mo | $199/mo |
| Plus | $399/mo (5 users) | $499/mo (5 users) |
Larger bundles, billed annually: Connect 5 users $149/month, 10 users $229, 15 users $299; Grow 5 users $229, 10 users $299, 15 users $399; Plus 10 users $449, 15 users $529. Additional users beyond the bundle: $29/month each, on every plan. Payment processing: online card 2.9% + 30¢, Tap to Pay 2.7% + 30¢, bank (ACH) 1%, instant payout +1% extra. 14-day free trial, no credit card required. Jobber Receptionist is a $29/month add-on (30 conversations included, then $0.79 each; unlimited on Plus). Handled's price is TBA — do not compete on price against Jobber until a price is decided.
Prices and features checked 2026-11-11. Sources: Jobber pricing page (getjobber.com/pricing) and Jobber comparison page (getjobber.com/comparison/jobber-vs-mhelpdesk), fetched 2026-11-11.
Questions
Yes — Jobber AI Voice is hands-free quotes, schedules, messages and notes in the mobile app. Handled's difference is scope: voice control of the whole app, on any tab.
Jobber publishes its prices from $29 a month, and Handled's price is TBA — so no price comparison can honestly be made yet.
Jobber has a Home Depot catalog lookup for quoting — retail prices and local availability. It does not search across stores, show wholesale prices, or order parts.
Compare Handled with the others: Workiz · Housecall Pro · Jobber · ServiceTitan · Pricing · Reserve with Google
Try Handled in the free pilot
The first ~10 companies use Handled free for ~2 weeks. Price TBA — announced when the Reserve with Google button works.