Handled — AI CRM

Find and order parts in one place.

Max checks your van first, then searches parts across your suppliers with retail and wholesale prices, and drafts the order for you to approve. No more calling around.

Handled finds the part and drafts the order. Max searches stores with retail and wholesale prices — you approve before anything is ordered.

A technician scanning a part while holding a tablet
Ask, or photograph the part — Max finds it and shows the prices.

How does it work?

  1. Ask, or photograph

    Ask Max for the part, or photograph the part or the nameplate. Max identifies the part number.

  2. Compare prices

    Max searches stores and shows retail and wholesale prices side by side, so you can see the margin before you commit.

  3. Approve the draft

    The order is a draft for your confirmation. Nothing is ordered without you.

What if the part is not on the van?

Max checks the van first — in the Parts and Van tabs it tells you the part is in stock, and which drawer or box it is in. If it is not on the van, Max finds it in the Parts tab across your suppliers and dealers — Marcone and others — and shows wholesale and retail prices right away. In Max chat, it can also recommend a price for the job.

Retail and wholesale prices

Knowing the retail price is not enough — a repair business lives on the gap between wholesale and retail. Max shows both, so the part decision is a business decision, made before the client is quoted, not after the part arrives.

How does this compare with the competitors?

No competitor was found to search parts across stores and draft orders — checked 2026-11-11. The nearest thing is Jobber's Home Depot catalog integration: it searches Home Depot's catalog for prices and local availability, for quoting. It is retail-only, Home Depot-only, and it does not order. Workiz and ServiceTitan have inventory and purchase orders, but no cross-store parts search was found at either. Housecall Pro has no parts search.

See also: Inventory · Diagnostics & photo part ID · Roadmap · Pricing · FAQ

Try Handled in the free pilot

The first ~10 companies use Handled free for ~2 weeks. Price TBA — announced when the Reserve with Google button works.

Join the free pilot